• No refunds. Customers may reschedule their non-meal cruise any time prior to scheduled cruise departure. A minimum of 24 hours notice is required to reschedule any pre-paid meal cruise. No refunds or credits will be given for no-shows.

  • Pleasant Harbor charges a $7.00 per vehicle ($2.00 per person on chartered buses) entry fee. Veterans receive FREE gate entry with ID.

  • Cash only on board. We have a full-service bar and snacks available for purchase on the boat.

  • No outside food or beverages. No hydro flasks or water bottles allowed. Factory-sealed, clear bottles of water are okay.

  • All Children 12 & under are required to wear a life vest (provided).

  • There are no mask requirements or social distancing measures in place. Please consider this before booking. 

  • If you have a group of 12+ please call Katelyn at 602-456-9955 ext.2 for group discounts ($4 off Narration, Music or Party Cruise tickets).

  • Limit one coupon/discount per ticket. Coupons can not be used on already discount tickets (Senior, Military, Child, etc.) Senior and military discounts available on Narration Cruise only. Coupon and discounts cannot be applied after booking and no refunds will be given. Please call us at 602-456-9955 ext. if you need assistance applying a coupon, gift certificate, or yearly pass.

If you need assistance with booking please contact us at

602-456-9955 ext.1

Phones are open Friday-Sunday, 10am-5pm